Choose your focus
Decide which platforms and service categories you want to offer. Compare requirements, quantity limits and terms before adding a service to your own offer.
A practical guide for resellers
Start a Social Media Services Business
Explore how to organise a social media services business around Followspanel’s catalogue and ordering tools. Start with clear service choices, transparent customer expectations and a process for tracking each order.
Clear guidanceUnderstand your next step
Current service detailsUse the live catalogue as your reference
Connected supportKeep your order information together
Choose with context
Build a service offer you can explain
A useful starting point is a small, clearly described range of services with a repeatable support process.
Plan your pricing
Consider the current service charge and your own operating costs. Review prices regularly and explain what the customer receives before taking an order.
Set realistic expectations
Explain delivery information, the required public link and any refill or cancellation conditions. Do not promise results or timelines beyond the selected service’s terms.
A clear process
A simple reseller workflow
Review services
Understand the platform, link format, quantity range and service description.
Confirm the request
Check the customer’s public link, quantity and agreed service before submitting anything.
Place and record
Submit the order and keep its Followspanel order ID with your own customer record.
Track and support
Follow progress, communicate updates and use the order ID if support is needed.
Begin with a clear service list
Review the current catalogue and choose the services you understand before building your offer.
Helpful answers
Reseller questions
Can I explore the services before deciding what to offer?
Yes. Use the public catalogue to compare available categories and requirements. Review current prices and service descriptions before setting up your offer.
Does Followspanel provide API documentation?
Yes. The API documentation explains supported operations such as viewing services, adding orders and checking status. Read the documentation before planning an integration.
Should I start with manual orders or an API integration?
A manual workflow can help you understand the service and ordering requirements. An integration should follow the documented API and include a way to track orders and handle errors.
Are profits or customer results guaranteed?
No. Business results depend on your costs, pricing, customers and execution. Review service terms carefully and avoid promising guaranteed earnings or social-media outcomes.
How should I handle a customer’s order issue?
Keep a record of the order ID and service details, check its status and contact support when a review is needed. Give your customer updates based on the information available.
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